Tech-Assured a Solution from Enlink

Managed IT Security Services

Tech-Assured can help you deploy best IT security practices and mitigate risks with a fully compliant IT framework. Our competence spreads across a wide range of technologies. Some of the more prominent skills we have include the following

Disclaimer: Tech-Assured is an independent service provider. Any use of third party trademarks, brand names, products and services is only referential. Tech-Assured disclaims any sponsorship, affiliation or endorsement of or by any third parties.

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Service Overview

Tech-Assured as a Managed Security Service Provider offers systematic approach to managing organizations security needs. As a managed security service provider we help organization’s divert the burden of performing the manual chores related to security management, as it helps save considerable amount of time of their IT staff.

Tech-Assured offers round-the-clock monitoring and management of intrusion detection systems and firewalls, overseeing patch management and upgrades, performing security assessments and security audits, in addition to responding to emergencies.

Tech-Assured acknowledges the fact that every business is different in its own way and this is why, our security services are tailored to meet the specific needs of each business. Be it installing, configuring and fine tuning your solution or managing complex security programs, we can do it all for you, so that you can focus on what matters the most for your business.

Scope of Service

Incident Management and Notification

Tech-Assured uses industry leading secure open source tools for tracking SLA, efficiency, incident and problem & change management without compromising on Security and Effectiveness.

Secure and Scalable Platform

We use technologies such as encrypted communications (SSL and TLS), Host-based firewalls, Hardened OS, Java Sandbox and Strong authentication (Two factor) coupled with practices such as Privilege Separation, Least Privilage, Minimal Access, Regular Audits etc. Additional security measures used for Operating Systems include Minimal Software Installation, Turning off of unnecessary services, Latest patches and updates installed, Periodic review of user & groups etc.

At the Network we use only encrypted protocols for communication (SSL and TSL), standard identity management and authentication servers (LDAP) and No remote access except via web browsers or local serial consoles. A combination of different technologies and practices help us achieve Industrial standards for “defense-in-depth”.

Management Security and Control Framework

For effective security and management of IT infrastructure, we offer multi-tiered security model. Only authorized users can access hosts and network devices and type of access too is controlled to individual users.

Strong user name and password controls for all individual users (combination of letters and number with special characters) with use of digital certificates for authentication of 3rd applications are used for even stronger authentication.

Device Monitoring and Session Recording

Tech-Assured Managed services can monitor several widely used servers, applications and network infrastructure via SNMP, WMI and IPMI protocols. Depending on IT requirements, our Gateway monitoring service can be at various intervals (e.g. 1 minute, 15 minutes etc).

Each time a session is established with a remote machine, the entire remote session is recorded and stored for audit and training purposes. Meta data captured during sessions is stored in data centers and Tech-Assured will not collect any other data other than monitoring information.

Benefits of Tech-Assured

Tech-Assured provides customers an access to a range of service offerings designed to allow their internal IT team to focus on strategic initiatives, while delegating routine maintenance activities.Tech-Assured as a focus enabler lets the internal IT team to be fully immersed in maximizing IT return on investment. Besides allowing the customer’s IT team to focus on the core, Tech-Assured ensures non-core activities are delivered at a fraction of the cost of performing them internally. Further, by partnering with Tech-Assured, IT functions are delivered from a scalable, process driven platform that can dynamically adapt to your changing requirements.

Improve Service and Portfolio Resilience

24×7 Access To Subject Matter Experts : To teams with deep domain expertise of technology platforms.
Reduce IT Pressures : Reduce operational and tech support pressures triggered due to IT failures.
Improved IT Availability : Enhance the utility and availability of IT infrastructure through design.

Reduce Operational Costs

Reducing ITSM Costs : By effective use of open source tools for IT management.
Single IT Destination : For wide range of subject matter competencies.
Faster IT Alignment : Pro-actively knowing and keeping IT in sync to business demands.

Align IT Operations to Business process performance

Realize ITIL Framework Benefits : Leveraging standards compliant IT processes to achieve systemic gains.
Enhance IT Responsiveness : Internal users get responses as per defined service levels.
Improve Business Effectiveness using IT : Enhance business operations effectiveness with continually updated IT skills.

Domain Expertise

Tech-Assured offers managed IT security services for leading IT security systems. Some of the security systems and technologies supported by us are listed below.

Fortinet develops and markets cyber security software and appliances and services, such as firewalls, anti-virus, intrusion prevention and endpoint security. Fortinet’s FortiGate firewalls offer strong security at a good price point, making them one of the most popular firewall vendors and a frequent finalist on enterprise shortlists.

Check Point is a multinational provider of software and combined hardware and software products for IT security, including network security, endpoint security, cloud security, mobile security, data security and security management.

Cisco is the worldwide leader in IT and networking. Cisco security has integrated a comprehensive portfolio of network security technologies to provide advanced threat protection.

SonicWall, originally a private company headquartered in Silicon Valley. It is a next-generation layer 7 focused application firewall.

Palo Alto Networks, Inc. is an American multinational cyber security company with headquarters in Santa Clara, California. It offers an enterprise cyber security platform which provides network security, cloud security, endpoint protection, and various cloud-delivered security services.

WatchGuard, formally known as WatchGuard Technologies, Inc is a Seattle, Washington-based network security vendor. WatchGuard has pioneered cutting-edge cyber security technology and delivered it as easy-to-deploy and easy-to-manage solutions.

Forcepoint, previously known as Websense or Raytheon, is an Austin-based company. Forcepoint is transforming cyber security by focusing on understanding people’s intent as they interact with critical data wherever it resides.

Pricing

Server Maintenance Plans

Monitor

$24.99 / month, billed annually or $29.99 month to month

24/7 Monitoring
Alert Validation
Alert Filtering
Alert Escalation
SOP Based Remediation
Health Check Reports
Initial system tuning & hardening
Performance tuning
Server Reboots and Restarts
Updates & Patching
Proactive Application Management
Deep Incident Remediation
Root Cause Analysis
Server/App migrations
User Provisioning
System Deployments

Support

$41.99 / month, billed annually or $49.99 month to month

24/7 Monitoring
Alert Validation
Alert Filtering
Alert Escalation
SOP Based Remediation
Health Check Reports
Initial system tuning & hardening
Performance tuning
Server Reboots and Restarts
Updates & Patching
Proactive Application Management
Deep Incident Remediation
Root Cause Analysis
Server/App migrations
User Provisioning
System Deployments

Manage

$58.99 / month, billed annually or $69.99 month to month

24/7 Monitoring
Alert Validation
Alert Filtering
Alert Escalation
SOP Based Remediation
Health Check Reports
Initial system tuning & hardening
Performance tuning
Server Reboots and Restarts
Updates & Patching
Proactive Application Management
Deep Incident Remediation
Root Cause Analysis
Server/App migrations
User Provisioning
System Deployments

On-Demand Support

Plan Name

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Quantity

1 hour plan

$79 / hour/

1 hour

3 hours plan

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3 hours

5 hours plan

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5 hours

10 hours plan

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10 hours

FAQ

What are the advantages of outsourcing Database Server support to Tech-Assured?

By partnering with Tech-Assured, our customers are able to gain a competitive advantage without incurring the costs of operating a fully functioning 24×7 database administrator team. This also allows our clients to invest their capital and resources on other mission-critical tasks that require domain expertise, while delegating the routine maintenance chores to us.

I don't see a service I need to have. Can you give me a customized plan?

Yes, we do offer custom plans based on your needs. Please let us know your requirements [popup_anything id=”57852″] and we will get back to you.

How much time will it take to start the Server Management Service after I sign up?

The services will start within 24 hours. Once you sign up, we will send you the SLA and NDA to start the service, and after that your servers are added to our monitoring system. Our specialist will be in constant touch with you during the onboarding process through phone or email.